Check out what our guests say.
This hotel is in a great location. It runs alongside the river, and they have great rooms with city/river views in most styles/types. In the morning, they serve a hot breakfast in the dining room which is great. All the food is included in the room rate, and it is all delicious. It is served very quickly, and the servers are all very nice. Also, some really good restaurants are within walking distance for lunch/dinner.
The customer service is absolutely amazing at this hotel, and that is really what keeps my friends/family coming back time after time. I try to come to the Grand as much as possible, and the staff all make me feel like I am at home. I met an extremely nice lady named Naomi Jones a while back on one of my stays, found out she was the Assistant General Manager, and now, she's so friendly every time I make one of my trips! Y'all need to definitely ask to meet her when you go!
Sorry so long, but I had to share lots of the awesome parts of the Grand Hotel!
This was my first time visiting the Natchez Grand but definitely want be my last. My flight was delayed which resulted in late check in;however, the staff accommodated me with no issues at all. There was also an issue with my credit card at the time of checkin and I must admit I was a bit frustrated but Naomi made the entire experience better. She explained exactly what occurred and the next steps to correct the problem and even upgraded my stay for the inconvenience! Naomi and staff are extremely professional and prompt. This will definitely be me go-to hotel when I visit home. Thanks again ladies! I appreciate all that you do.